At Al Amana Spa, we are committed to protecting your privacy. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of information that you may provide through our website when booking our home massage services in Dubai.
1. Information We Collect
When you visit our website or book a service online, we may collect the following information:
- Personal Information: Your name, email address, phone number, and any other details you provide when making a booking.
- Payment Information: Credit card details or other payment methods used for transactions (processed through secure payment gateways).
- Usage Data: Information about how you use our website, such as IP address, browser type, pages visited, and time spent on the site.
2. How We Use Your Information
We may use the information we collect for the following purposes:
- Booking Management: To process and manage your online bookings for home massage services.
- Customer Communication: To communicate with you regarding your appointments, confirmations, and customer service inquiries.
- Marketing Communications: To send you promotional offers, newsletters, and updates about our services (you can opt-out at any time).
- Website Improvement: To analyze usage patterns and improve our website’s functionality and user experience.
3. Data Protection
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, or misuse. Your data is stored securely and only accessible to authorized personnel.
4. Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following situations:
- Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website and conducting our business (e.g., payment processors).
- Legal Compliance: We may disclose your information if required by law or in response to legal requests.
5. Cookies
Our website uses cookies to enhance your experience. Cookies are small files stored on your device that help us understand how you use our site. You can choose to accept or decline cookies through your browser settings.
6. Your Rights
You have the right to access, correct, or delete your personal information at any time. If you wish to exercise these rights or have any questions about your data, please contact us using the information provided below.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website. Please review this policy periodically for any updates.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Al Amana Spa
Email: info@alamanaspa.com
Phone: +971 52 916 3623